Privacy Policy

We use the information we collect to:

• Create and maintain your account
• Facilitate connections between students and mentors
• Process payments and bookings
• Send transaction confirmations and session reminders
• Respond to customer support enquiries
• Improve our platform and develop new features
• Detect and prevent fraud or misuse
• Comply with legal obligations
• Send occasional marketing communications (with your consent)

We do not sell your personal data. We may share your information with:

• Mentors: your first name and session query when you book a session
• Students: limited guide profile information (name, bio)
• Payment processors: to complete transactions securely
• Hosting providers (Vercel, Supabase): under data processing agreements
• Analytics providers: in anonymised or aggregated form
• Law enforcement: when required by applicable law or court order

We retain your personal information for as long as your account is active or as needed to provide services. Specifically:

• Account data is retained until you delete your account
• Booking history is retained for 3 years for legal and dispute resolution purposes
• Payment records are retained as required by applicable financial regulations
• Log data is typically retained for 90 days

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict certain processing of your data
• Data portability — receive a copy of your data in a machine-readable format
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@unim8.com.

We use the following types of cookies:

• Essential cookies: required for authentication and core functionality
• Analytics cookies: help us understand how the platform is used (e.g., Vercel Analytics)
• Preference cookies: remember your settings and preferences

You can manage or disable cookies in your browser settings, though this may affect functionality.

We implement industry-standard security measures including:

• TLS/SSL encryption for all data in transit
• Passwords hashed using bcrypt via Supabase Auth
• Role-based access control for sensitive data
• Regular security reviews and updates

No method of transmission over the internet is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.

unim8 is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at privacy@unim8.com.

Your data may be processed in countries other than your own (including the United States and EU). When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.

We may update this Privacy Policy periodically. We will notify you of significant changes by email or a prominent notice on our platform. Continued use of unim8 after changes take effect constitutes acceptance of the revised policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: